Troubleshooting

No Audio When Playing a 3D Movie While Using Split AV
The dual HDMI outputs on the BDP-103AU and BDP-105AU allow the player to output 3D video content via HDMI Out 1 to a television and audio content via HDMI O...
Sun, 13 Oct, 2013 at 11:59 PM
No Video and Video Dropout Issues
There are a number of potential reasons as to why you may not be able to output video from your OPPO player to your display, and the majority of issues can ...
Mon, 14 Oct, 2013 at 12:00 AM
Front Panel Display is Off or Dim and May Intermittently Flash
If the front panel display of your OPPO player turns off or seems unusually dim after powering on the player, it may be due to inadvertently pressing the Di...
Sat, 14 Jun, 2014 at 10:02 PM
"No Disc" Errors
"No Disc" errors are generally caused by an internal build-up of debris such as hair, lint, and dust, and in some cases may be due to a failing la...
Mon, 29 Sep, 2014 at 1:17 PM
No Audio or Audio Dropouts when HDMI Audio is Set to Bitstream or Auto
Audio dropouts over HDMI can have a few different causes. Assuming that the HDMI cable that is being used is not faulty, audio dropouts may be due to the in...
Tue, 5 Nov, 2013 at 6:55 PM
No Dialogue Audio When Using a Stereo Configuration via Analogue Audio Outputs
By default, the multichannel analogue outputs are set to a multichannel 7.1 configuration, which means that there is one discrete channel allocated per spea...
Wed, 9 Apr, 2014 at 11:38 PM
SACDs Are Incorrectly Read as CDs
If you run into an issue where the player incorrectly reads SACDs as CDs, there are a number of steps you can take to resolve the issue without having the m...
Mon, 14 Oct, 2013 at 12:06 AM
No SACD Audio When Using Coaxial or Optical Digital Outputs
Due to copyright restrictions, SACD cannot be output via coaxial or optical digital outputs, and DVD-Audio is limited to 2-Channel, 24/192 audio only. Howev...
Fri, 31 Jan, 2014 at 11:29 AM
Crackling, Static Noise Through Speakers
If you run into an issue where you are able to hear a crackling, static-like noise through your speakers when playing audio, there are a few troubleshooting...
Mon, 30 Jun, 2014 at 6:27 PM
Distorted, "snowy" picture and other video artifacts when using HDMI
HDMI video issues can manifest themselves in a variety of ways, whether it be no video at all, or video with artifacts such as solid lines through the image...
Mon, 14 Oct, 2013 at 12:11 AM